Shipping policy

Shipping policy

We only ship within Spain.

Delivery times
Orders placed on a working day before 7 pm (Spanish mainland time) are dispatched the same day. Estimated delivery is 1 to 2 working days from dispatch. During peak periods, promotions or special launches this time may be slightly longer; if so, we will let you know.

Shipping costs
Standard shipping costs €3.99 (VAT included).
Shipping is free on orders of €45 or more.

Order processing
Orders are prepared once payment is confirmed. Orders placed after 7 pm, at weekends or on public holidays are processed on the next working day.

Tracking
When your order is shipped, you will receive the tracking information provided by the carrier.

Delivery issues
If there is any problem with your shipment, if you do not receive your order within the estimated time, or if it arrives damaged or incomplete, please contact us as soon as possible at gulagfight@gmail.com.

Delivery address
You are responsible for providing a correct and complete shipping address. The Gulag is not responsible for delays or issues caused by incorrect or incomplete delivery details.

Geographical limits
We do not currently ship outside Spain.